Delivery
Information
UK
If you are a UK customer you may select one of the following
two delivery methods:
Standard
Delivery - Free
We offer free delivery on all of our products for orders within
the UK. Items are shipped via Royal Mail 2nd Class post and
are usually dispatched within 24 hours.
Special Delivery
- cost £4.75.
For those that would like to guarantee their order will be
received the next day we offer delivery via Royal Mail Special
Delivery. Providing the order is placed before 2.30pm
your order will be delivered between 8am-5.30pm on the next
working day (Saturday, Sunday and Bank Holidays are not classed
as working days). Orders placed after 2pm will be received
within 2 working days.
Rest of the World
If you are a customer outside the UK then there is a standard
delivery charge of £5 on every order (GBP).
Returns
Policy
If you wish to return your goods please use the
address below. For your protection, we recommend that you
get a certificate of posting, available free from the Post
Office, which will enable you to claim should the goods be
lost or delayed in the post. Rockstar Clothing will not accept
responsibility for any goods until we receive them. Goods
must be returned within 14 days of dispatch.
Rockstar Clothing
The Business Centre
Edward Street
Redditch
B97 6HA
Please also state whether you would like to exchange your item
or receive a refund. If exchanging please detail the item you
rquire. We will normally email to confirm this with you.
Privacy
Policy
Rockstar Clothing is
committed to protecting your privacy. We use the information
we collect about you only to process orders and create a one
to one shopping experience. We do not share the information
you provide us with any outside company or third party.
Use of information:
We collect information in several ways.
1. When you place an order, we receive your name, e-mail
address, and mailing address and product details. We DO NOT
receive your credit card details. Our payment gateway "Protx"
processes these on our behalf.
2. When you enter our competitions, we ask for your name,
address and e-mail address to administer the competitions
and notify all winners.
3. We may use the information we collect to occasionally notify
you of changes to the website, the latest Rockstar Clothing
services and special offers we think you will find valuable.
4. We do not sell, trade or hire out your personal information
to others.
5. Any questions regarding our privacy policy should be sent
to privacy@rockstarclothing.co.uk
6. If you wish to be removed from receiving any future mailings
please contact us at remove@rockstarclothing.co.uk
Security
To ensure your transactions and personal information
are kept safe we use SSL technology to encrypt your information
making any purchases you make as safe as they possibly can
be. |